Still have some unanswered questions? Please go through our frequently asked questions below.
How does webbuddy work?
This website uses cookies that are necessary for the site to function and that improve your experience with us. You can find out more about this in our cookie policy.By clicking OK or continuing to use our site, you agree that we can place these cookies. Vodafone Idea Business Services , the enterprise arm of Vodafone Idea launched WebBuddy – a complete suite of online presence tools on Wednesday, targeted to help small businesses go online.
Webbuddy offers a website design service that includes a professional 5 section website, domain (.co.za), web hosting and 20 email accounts for startup businesses, product launches and pretty much any other business looking for a professional basic 5 section website. We offer this package at a small monthly fee of R99 and is monthly. View sample site
What info do you require from my side?
Once your order has been confirmed we will require the following info from your side in order for us to commence with your website: Your preferred domain name, list of email addresses you would like us to setup for you, your company logo, info for each of the five sections of your website in Microsoft Word Format, images/pictures you would like us to use on your website, your contact details and any notes you would like us to keep in mind while working on your website. Don’t worry, once your order has been confirmed we will send through a detailed email of what we require from your side.
How long will it take for my website to be completed?
Once we have received your order, payment and all the info for your website, your website will be completed within 7 working days or less!
I already have a domain and hosting. What now?
No problem! We will arrange for your domain and hosting to be moved to us at no additional cost. It is however a requirement that all websites and emails are hosted through us in order for us to manage your website, hosting and email accounts for you. This process might also influence the 7 day completion policy. Your website will only be live 7 working days after your order has been confirmed, we have received payment and all the info for your website and only once your domain and hosting move has been successful.
Can I update my own website once my website has been completed?
Yes! All of our websites are built on the most popular CMS (Content Management System) platform in the world namely WordPress. Once your website has been completed we will provide you with your website login details and instructions on how to make basic changes to your website e.g change tel numbers, edit address and info, upload/remove pictures and more. No need to pay or wait for us to do a small change for you.
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Does my website include an online store?
No. Our websites are basic 5 section professional websites targeted at startups, product launches, small to medium based companies and up and coming entrepreneurs. View sample website
How much does it cost to get a website through webbuddy?
Only R99 per month. No Deposits and no other hidden costs.
What happens if I skip a monthly payment?
If payment was not received within 7 days of the invoice date, your website and emails will be suspended. You can re-activate your website by sending us a mail and by paying a re-activation fee of R250 on top of the outstanding amount of R99.
How do I make payment?
Payment is made online when you place your order. Payments are made through the PayFast Secure Payment gateway. The R99 will then be debited from your account on a monthly basis.
How do I cancel my subscription?
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We have a 30 day cancellation policy. You can simply send us an email informing us that you would like to cancel your domain, website and emails with us. Your website will then be removed, your email accounts will be cancelled and you won’t be billed anymore. Easy as that!
Placing your order online is as easy as one, two, three and only takes a few minutes! Order your website today and be online within 7 days or less!*
Get startedTowards the end of the 20th century, the World Wide Web was a nascent technology that was largely used for military communications.
Little did anyone know that in less than 25 years since its inception, the internet would become an indispensable part of our lives, and forever change the way we learn, work, shop and entertain ourselves.
Internet penetration has transcended borders, thanks to increasing affordability of smartphones and data packages. In India, the number of smartphone users is expected to rise by 84 percent to 859 million by 2022, according to a study by Assocham and PWC.
The challenges to having an online presence
Small businesses, the cornerstone of India’s economy by way of employment generation and economic activity, are aware of the change in consumer behaviour brought on by digitisation.
Some stakeholders that already have a digital presence are also aware of its potential to expand their clientbase beyond their current physical location. According to a survey, almost one-third (32 percent) of the total Indian small businesses surveyed (that are online), reported they already have a website, and about 19 percent said they plan to build a website soon.
However, they often do not have the time, skills or resources needed to reach out prospective customers online and engage with them in a relevant manner. Take the example of Bhagyalaxmi Gas Industries — A Vadodara-based business that has been supplying gases like Oxygen, Argon, Nitrogen, Zero Air, among others, to local manufacturing, fabrication, oil and gas, and medical companies.
Bhagyalaxmi Gas Industries is a small-sized business operating since 1999 and has an annual turnover of Rs 3.5 crore. Being a small business, it would seek out its clientele by traditional “meet-and-greet” and referral practices, which was time and resource-consuming. It would also resort to traditional ways of marketing that increased the costs of their offering,and had a limited reach in comparison to digital marketing.
Riding the digital wave with Vodafone WebBuddy
The team at Bhagyalaxmi Gas Industries found the perfect solution to overcome these hurdles in Vodafone’s WebBuddy — A suite of services specially crafted for small businesses to create an online presence and amplify the outreach of their business beyond the confines of their physical location.
Having a website that conveys a sense of professionalism is important, and according to a Stanford web credibility research, close to 75 percent of consumers judge the credibility of a business by looking at their website design. With WebBuddy, Bhagyalaxmi Gas Industries got its own feature-rich, modern website up and running in no time. This is because their website was built on a professional and appealing template, which Bhagyalaxmi Gas Industries selected from the hundreds of options offered by WebBuddy.
he business also has the option of adding as many additional pages needed to their website at no cost of their own, and without any coding skills from their end. With their website, Bhagyalaxmi Gas Industries could also reach out to prospective customers by adding their contact details, their portfolio of work and customer testimonials at no cost. The website was also responsive, which meant the company could reach out to many more potential customers as the website could work across any array of devices including desktops, tablets and smartphones.
Professional email addresses go a long way in conveying professionalism to clients. Through WebBuddy, Bhagyalaxmi Gas Industries secured its unique Domain, which they used to create professional email addresses that offers up to 10 GB in storage, enhanced security with anti-spam and filters, and superior accessibility across all devices, among other advanced features.
The Vodafone edge
Bhagyalaxmi Gas Industries did not have the technical skill to create the online presence they needed. This was no more a barrier as Vodafone’s technical staff took care of all their needs — right from setting up all the basic infrastructure, to getting the website up and running, and setting up professional email addresses for all employees of the company.
But this was not all. The industrial gas manufacturer and supplier found it easy to operate its website and manage its email addresses as the Vodafone team was always available to provide the required support and guidance, be it for technical or non-technical issues.
Future plans
Through the power of social media and digital marketing, Bhagyalaxmi Gas Industries now plans to increase the awareness of their offerings to potential customers at a reduced cost. As a result, they hope to offer their products and services at competitive rates.
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With the potential to expand their client outreach beyond their own geographical area, Bhagyalaxmi Gas Industries now looks at a new wave of growth. They foresee that they would need to upgrade their email and security services to effectively cater to their larger client base.
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To know how Vodafone WebBuddy can improve the visibility of your business with a range of customised plans that fit your needs and budget, click here
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